Pet Home Visit Services

Hicks Dog Services agrees to provide pet home visit services as detailed on the client intake form. I will maintain open and clear communication with you regarding the well-being of your pets and any issues that may arise during my visits. Each home visit will be approximately 15-30 minutes in duration. The following exceptions apply to the scope of each visit: if your cat is not present at the residence, or if a pet such as a fish or reptile does not require direct interaction, I will complete the agreed-upon care tasks before concluding the visit.

Health & Safety:

The Owner must provide information that is accurate to the best of their knowledge about their pet. If the pet has any known behavioral issues or aggression triggers, the Owner must disclose these details to Hicks Dog Services. We reserve the right to refuse services if the pet displays aggressive or dangerous behaviour.

The Owner confirms that all pets are up to date with core vaccinations, as well as flea and worming treatments. For the safety of the pack, the Owner must inform Hicks Dog Services immediately if their pet shows signs of a contagious illness (e.g., Kennel Cough).

Lead Policy: Dogs will be walked on-lead unless the Owner has provided explicit written consent via the Client Intake Form. Hicks Dog Services reserves the right to keep any dog on a lead at our discretion if we feel it is necessary for the safety of the dog or the public.

The Owner will ensure that all necessary equipment (e.g., harness, collar, ID tag) is provided.

Bitches in Season: We cannot accept bitches in season for group walks. The Owner must notify us as soon as possible to discuss switching to solo walks or home visits during this period, subject to availability.

Business Hours:

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